Delivery Policy

Greenwich Orchids is located in the heart of Greenwich, CT. We proudly deliver our arrangements to Fairfield County, Westchester County, and New York City. A local delivery fee will be added to each order, for each address we deliver to. This fee will vary from $14.00 to $60.00, depending on the location of the delivery.

In order to ensure timely delivery of all orders, we can only accept same day orders until 1:00 PM EST. Please call the shop if you’ve missed the cut off for same day ordering – we’ll see what we can do to accommodate your request! We guarantee business deliveries to be made before 5:00 PM and residential deliveries to be made before 6:00 PM. If you require delivery within a very specific time window, it may be best to call the shop to facilitate.

The shop is closed Sundays and unable to make deliveries. All deliveries requested for Sundays will be delivered the day before or the following business day.

In the event that a delivery cannot be made for any reason such as incorrect address, lack of recipient telephone information, recipient unavailable to receive delivery, etc., a complimentary delivery attempt will be made during the next business day. Any additional delivery attempts are subject to an additional delivery charge.

Greenwich Orchids can also manage your order anywhere around the world through our network of premium florist in other major cities. Orders to destinations in the US and Canada in most cases can be delivered the next day (except Sundays).

Orders that are placed for outside the Greenwich Orchids delivery zone will be sent by another comparable florist and cannot be guaranteed to look exactly like the arrangements shown on our website. The flower varieties used may be substituted depending on what is available in the area the arrangement is going out in. Since flower prices may also vary the arrangement size and number of flowers used may not reflect what Greenwich Orchids can offer to customers in the area.